Player support
We’re here to help.
Need a hand with one of our games? Tell us what happened and we’ll take a look.
Player support
Include the game name, device model, Android version, and game version. Describe what you expected and what happened. Please never send passwords or full payment details.
Email player support ↗For now, reach us directly by email.
Privacy & data requests
For a privacy or account and data deletion request, email support with the game name. We may need to verify that the request concerns your data.
Request account & data deletion ↗Privacy Policy →Before you write
The game won’t start. What should I include?
Tell us the game and device model, when the problem started, and whether it happens every time. A screenshot of the error is helpful. Avoid clearing game data unless you have confirmed how your progress is saved.
I have a purchase issue.
Email us the game name and the Google Play order reference, together with a description of the missing item or issue. Please do not send card information.
Where can I find privacy information?
Read our Privacy Policy below. Features and providers vary by game; the game’s own notices and store disclosures give further context.